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AA 24/7 Roadservice and
Breakdown Assistance
Whilst Thrifty vehicles are regularly maintained,
unexpected breakdowns can occur. Thrifty provides FREE
mechanical roadside assistance (vehicle faults), 24 hours
a day, 365 days a year through the AA. Non-mechanical
defects such as lost keys, punctures or a flat battery due to
the lights being left on will be subject to a call out fee and
payable by the customer.
Accident Damage Excess
An Accident Damage Excess (ADE) applies to all rentals.
The above may be reduced (at the renter’s option) at the
time of rental by purchasing Accident Excess Reduction
(AER) or Total Protection Package (TPP).
Additional Driver Surcharge
Additional drivers will be charged at a rate of $11.50 inc
GST per driver.
Agent Concession – Staff/Agent
Personal Rentals or Famils
Thrifty would like to extend a discount of 20% off your
rate schedule for any of your staff rentals. Payment
must be made at time of vehicle collection by Visa or
MasterCard. Discounts are subject to periodic blackouts
over peak periods.
Airport / Ferry Terminal Service
Charges (AFSC)
Rentals commencing at airports and inter-island ferry
terminals are subject to a nominal service charge. The
current charge for Auckland Auckland, Wellington Airport,
Christchurch Airport and Queenstown Airport is $51.75
incl GST. All other NZ airport locations are $46 incl GST.
Baby Seats
Baby seats (6 months – 3.5 years) and booster seats (3.5
years+) are available to hire for $51.75 incl GST per
rental. Any request to hire baby or booster seats must be
made at time of reservation. Please provide the child’s age.
All charges are payable by the renter at the Thrifty counter
and are subject to change.
Cancellation / No Show Fee
In the event any booking is cancelled within 48 hours
of scheduled pickup or if a booking is not cancelled and
the customer does not pick up the vehicle (no-show), a
cancellation fee equivalent to the first days rental charges
will apply (as calculated should the rental have taken place).
Effective for travel completed from 1 July 2013, all
reservations where a vehicle is returned early will not be
eligible for a refund for the un-used days.
FAQ