Thrifty NZ Manual for Australian Auto Club Agents

Deposit

Thrifty New Zealand will collect a deposit from your

clients on pick up of the vehicle to cover additional

charges such as AER and sundry items. Thrifty may (at our

discretion) elect to pre-authorise your clients credit card

to cover the Accident Damage Excess bond, should

your client choose not to take AER.

The deposit is to be paid by internationally recognised

credit card. Thrifty accepts Visa, MasterCard, American

Express and Diners Club cards. The credit/charge card

must be in the name of the authorised renter. Third party

credit/charge cards are not acceptable. Thrifty will charge

1.9% + GST for all amounts transacted on a credit card.

At the conclusion of the rental any additional charges

payable by the renter will be calculated and detailed on

the rental agreement, together with any balance to be

collected or refunded.

Frequent Flyer Programmes

Auto Club bookings are not eligible for Virgin Velocity

frequent flyer points.

Free Delivery/Pickup

This service is on a request basis only between the hours

of 9:00am and 3:30pm Monday to Friday (excluding public

holidays). Deliveries outside these hours must be pre-

arranged and may incur a fee. Please note that we don’t

deliver to personal addresses for safety reasons.

Fuel

Fuel is not included in our rates. Each vehicle is supplied

with a full tank of fuel, which is refilled at your client’s

expense on return. If the vehicle is not returned with a full

tank, your client will be charged for the fuel required to

refill the tank at the prevailing rate applicable by Thrifty at

the time. Fuel pre-purchase options are available and must

be requested prior to commencement of the rental.

Goods & Services Tax (GST)

Good and Services Tax (GST) is a government charge

currently levied at 15%. We reserve the right to amend

any rates quoted inclusive of GST or, where GST is to be

added to charges made, should the rate of GST alter.

GPS Navigation Units

GPS Navigation Units are available for hire from all Thrifty

locations and may be booked with the rental. Current

rates are $11.50/day inc GST. GPS Navigation units have a

non-reducible excess of $805 inc GST in the event of any

damage, loss or theft occurring to the unit or any of its

accessories.

FAQ continued