Thrifty NZ Wholesale Manual

AA 24/7 Roadservice and

Breakdown Assistance

Whilst Thrifty vehicles are regularly maintained,

unexpected breakdowns can occur. Thrifty provides FREE

mechanical roadside assistance (vehicle faults), 24 hours

a day, 365 days a year through the AA. Non-mechanical

defects such as lost keys, punctures or a flat battery due to

the lights being left on will be subject to a call out fee and

payable by the customer.

Accident Damage Excess

An Accident Damage Excess (ADE) applies to all rentals.

The above may be reduced (at the renter’s option) at the

time of rental by purchasing Accident Excess Reduction

(AER) or Total Protection Package (TPP).

Additional Driver Surcharge

Additional drivers will be charged at a rate of $11.50 inc

GST per driver.

Agent Concession – Staff/Agent

Personal Rentals or Famils

Thrifty would like to extend a discount of 20% off your

rate schedule for any of your staff rentals. Payment

must be made at time of vehicle collection by Visa or

MasterCard. Discounts are subject to periodic blackouts

over peak periods.

Baby Seats

Baby seats (6 months – 3.5 years) and booster seats (3.5

years+) are available to hire for $41.40 per rental sector,

including GST. Any request to hire baby or booster seats

must be made at time of reservation. Please provide the

child’s age. All charges are payable by the renter at the

Thrifty counter and are subject to change.

Cancellation / No Show Fee

In the event any booking is cancelled within 48 hours

of scheduled pickup or if a booking is not cancelled and

the customer does not pick up the vehicle (no-show), a

cancellation fee equivalent to the first days rental charges

will apply (as calculated should the rental have taken place).

Effective for travel completed from 1 July 2013,

all reservations where a vehicle is returned

early will not be eligible for a refund for the

un-used days.

FAQ