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Thrifty NZ Wholesale Manual
14
Multi-Hire & Island-Hopper Rentals
There are a few different options for clients that require
more than one rental sector during their travels around
New Zealand. For example, on rentals involving both the
North and South Islands, vehicles cannot generally be taken
inter-island. Renters leave their vehicle in one island and
collect another vehicle on the next island (Thrifty has an
office at the Wellington Interislander Terminal and Picton
Ferry Terminal).
Each one-way rental sector must be a minimum of 3 days.
A one way fee will apply to sectors of less than 5 days.
For example, if a client makes a 3 day booking in the
North Island, followed by a 4 day booking in the South
Island, then there will be two charges of $57.50 applied
to the booking. Clients can have up to 72 hours between
returning one vehicle and picking up their next vehicle.
Clients can mix and match different vehicle sizes within
each rental sector of the multi-hire. Multi-Hires may
comprise a number of rentals at different depots within
one Island but a minimum of 3-days still applies for any one
way sectors (a one way fee of $57.50 applies to all one
sectors of less than 5 days).
The one way fee will not be charged when the multi island
hires total rental days exceeds the minimum requirements
across all rental sectors.
For example:
Pick up Auckland 1/6/12 1200 / Return Wellington 4/6/12
1200 (3 days)
Pick up Picton 4/6/12 1600 / Return Queenstown 8/6/12
0900 (7days)
Combine all rentals eg: 3 + 7 = 10 days – the average
length of hire for each sector is 5 days therefore the one
way fee will not be applied for either sector.
Island crossover dates and times must also be
advised at the time of booking the first rental, to
enable the second and/or subsequent vehicle(s) to be
booked.
If the Tour Operator is unable to provide a confirmed
crossover date for any reason, Thrifty will estimate one
and the onus will be on the renter to re-confirm the
crossover date(s) with Thrifty at or prior to the time of
collecting their first vehicle. Thrifty cannot guarantee to
supply a second or subsequent vehicle unless a booking
has been confirmed. Changes to confirmed bookings
are subject to vehicle availability. We also recommend
that you advise your clients to reconfirm their second or
subsequent bookings at least 72
hours in advance.
There are occasions where some clients wish to
retain the use of one vehicle for a two-island visit.
This is permissible, but the client must pay for any
inter-island transportation costs for the vehicle. The
vehicle must be returned to a Thrifty location within
the same island that the rental commenced.
FAQ continued