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Thrifty NZ Wholesale Manual | October 2015
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AA 24/7 Roadservice and
Breakdown Assistance
Whilst Thrifty vehicles are regularly maintained,
unexpected breakdowns can occur. Thrifty provides FREE
mechanical roadside assistance (vehicle faults), 24 hours
a day, 365 days a year through the AA. Non-mechanical
defects such as lost keys, punctures or a flat battery due to
the lights being left on will be subject to a call out fee and
payable by the customer.
Accident Damage Excess
An Accident Damage Excess (ADE) applies to all rentals.
The above may be reduced or eliminated (at the renter’s
option) at the time of rental by purchasing Accident Excess
Reduction (AER) or Total Protection Package (TPP).
Additional Driver Surcharge
Additional drivers will be charged at a rate of NZD$11.50
inc GST per driver.
Agent Concession – Staff/Agent
Personal Rentals or Famils
Thrifty would like to extend a discount of 20% off your
rate schedule for any of your staff rentals. Payment
must be made at time of vehicle collection by Visa or
MasterCard. Discounts are subject to periodic blackouts
over peak periods.
Baby Seats
Baby seats (6 months – 3.5 years) and booster seats
(3.5 years+) are available to hire for NZD$41.40 per
rental sector, including GST. Any request to hire baby or
booster seats must be made at time of reservation. Please
provide the child’s age. All charges are payable by the
renter at the Thrifty counter and are subject to change.
Please note that there are no child seat anchor points in
the XVAR vehicle category.
Cancellation / No Show Fee
In the event any booking is cancelled within 48hours prior
to scheduled pickup or if a booking is not cancelled and
the customer does not pick up the vehicle (no-show), a
cancellation fee equivalent to the first days rental charges
will apply (as calculated should the rental have taken place).
Where a vehicle is returned early, reservations will not be
eligible for a refund for the un-used days. In the case of a
no-show for the pre-arranged time, the vehicle will be held
for a maximum of four hours from the original time.
FAQ