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December 2016
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AA 24/7 Roadservice and
Breakdown Assistance
Whilst Thrifty vehicles are regularly maintained,
unexpected breakdowns can occur. Thrifty provides FREE
mechanical roadside assistance (vehicle faults), 24 hours
a day, 365 days a year through the AA. Non-mechanical
defects such as lost keys, punctures or a flat battery due to
the lights being left on will be subject to a call out fee and
payable by the customer.
Accident Damage Excess
An Accident Damage Excess (ADE) applies to all rentals.
The above may be reduced or eliminated (at the renter’s
option) at the time of rental by purchasing Reduced Risk
Cover or Stress-Free Cover.
Additional Driver Surcharge
Additional drivers will be charged at a rate of NZD$11.50
inc GST per driver.
Airport / Ferry Terminal Service
Charges (AFSC)
Rentals commencing at airports and inter-island ferry
terminals are subject to a nominal service charge. The
current charge for Auckland Airport, Wellington Airport,
Christchurch Airport and Queenstown Airport is
NZD$51.75 incl GST. All other NZ airport locations are
NZD$46.00 incl GST.
Baby Seats
Baby seats (6 months – 3.5 years) and booster seats (3.5
years+) are available to hire for NZD$51.75 incl GST per
rental. Any request to hire baby or booster seats must be
made at time of reservation. Please provide the child’s age.
All charges are payable by the renter at the Thrifty counter
and are subject to change. Please note that there are no
child seat anchor points in the XVAR vehicle category.
Bond
Thrifty New Zealand will charge your clients on pick up
of the vehicle to cover additional charges. Thrifty will pre-
authorise your client’s credit card NZD$250.00 as a bond.
Thrifty accepts Visa, MasterCard, American Express and
Diners Club cards. The credit/charge card must be in the
name of the authorised renter. Third party credit/charge
cards are not acceptable. Thrifty will charge 2% + GST for
all amounts transacted on a credit card.
Unfortunately we are unable to accept a cash bond.
Release of pre-auth can take between 5-7 days after the
pre-auth is made.
Cancellation / No Show Fee
In the event any booking is cancelled within 48 hours prior
to scheduled pickup or if a booking is not cancelled and
the customer does not pick up the vehicle (no-show), a
cancellation fee equivalent to the first days rental charges
will apply (as calculated should the rental have taken place).
Where a vehicle is returned early, reservations will not be
eligible for a refund for the un-used days. In the case of a
no-show for the pre-arranged time, the vehicle will be held
for a maximum of four hours from the original time.
FAQ